The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Karaoke
Live entertainment
Night club
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
52/2 Dostyk Avenue,
Almaty,
Kazakhstan,
050010,
Almaty City
Map view
52/2 Dostyk Avenue,
Almaty,
Kazakhstan,
050010,
Almaty City
City landmarks
Park
Central Park
2.2
km
Museum
Central State Museum of Kazakhstan
1.8
km
Zoo
Almaty Zoo
2.6
km
Church
Ascension Cathedral
2.3
km
117 Tulebaeva Street
Kunayev Museum
1.1
km
Bogenbay batyra 75
Arvest Art Gallery
1.1
km
Republic Square
1.2
km
Бартольда 42
Almaty Tower
2.3
km
Mosque
Central Mosque Almaty
2.6
km
Park
Park the 28 Guardsmen
1.9
km
Park Named After Panfilov's 28 Guardsmen
Glory Memorial
1.6
km
Shopping Area
Dostyk Plaza
1.2
km
Tolebaev St 187,Tolebay St
M. Auezov's House Museum
660 m
Kaldayakov St
Museum of Archeology of the Academy of Science of the Republic of Kazakhstan
690 m
Park Kok Tobe
The Beatles Monument
2.0
km
Tolebaev St 139
Final'naya Stsena Fil'ma "Igla"
820 m
Zenkova St.
Monument to Soldiers-Internationalists
2.0
km
Stadium
Almaty Central Stadium
2.8
km
Museum
Museum of Folk Music Instruments named after Yihlasa
1.9
km
Satpaev St
Golden Warrior Monument
1.7
km
Nearby
Event hall
Republic Palace
300 m
Abai Sq.
Monument to Abai Qunanbaiuli
340 m
Shevchenko
Archeology Museum
340 m
б
Kok Tobe park
430 m
Dostyk Ave 85
Geologicheskiy Muzey Respubliki Kazakhstan
230 m
Library
Central Scientific Library
340 m
Dostyk Ave 44
Monument Of Zhambyl
480 m
Almaty 050000
Muzey Prirody
510 m
28
The Museum Of Rare Books
570 m
Restaurants
Daredzhani Kurmangazy
80 m
Dostyk 71 corner of Kurmangazy St.
New Bisquit
330 m
Shevchenko 18 Corner of Dostyk Ave
Le RestO Bar&Lounge
430 m
Dostyk Avenue
Goodbeef Steakhouse
390 m
Koshkunova 4A
Assorti
450 m
Dostyk Ave.
Teplitsa
310 m
Kurmangazy St.
Crudo Steakhouse 2
560 m
Abaya Ave.
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Beautiful Views
Friendly Service
Inconsistent Room Size
Disappointing Dining
7.4/10
Very good
Rooms
7.0
Location
9.1
Service
8.1
Dining
6.3
Guest reviews
7.4/10
based on 10 reviews
7.9
7.9/10 based on 2699 reviews
Jessica
United States,
April
2024
7.8/10
The hotel offers a good view over the city and mountains, though the rooms are quite basic with only single beds. The service was fantastic, despite some staff being undertrained in people skills. The location is excellent, near Dostyk Mall and numerous restaurants. The dining options are quite limited, especially for vegetarians.
Rooms
7.0
The rooms offer a good view over the city and mountains, but they are quite basic with only single beds.
Service
9.0
The service was fantastic, despite some staff being undertrained in people skills.
Location
10.0
The location is excellent and very close to Dostyk Mall and numerous restaurants.
Dining
5.0
The dining options are quite limited, especially for vegetarians.
Facilities
The hotel provides a cooking station for omelettes and has attentive staff.
John
United States,
April
2024
8.0/10
The hotel rooms may be small but are clean, cozy, and offer stunning views of Almaty. The beds are incredibly comfortable, and the air conditioning works excellently. However, there can be a lack of ongoing maintenance. The location is excellent for exploring the city center and enjoying nearby attractions, though the staff's people skills may need improvement. The dining experience offers a varied selection of foods, but some aspects like highchairs are missing. Overall, the hotel provides a good value for the money with friendly service.
Rooms
8.0
The rooms were small but very cozy with an incredibly comfortable bed, excellent air conditioning, a beautiful view of Almaty from the windows, and a variety of TV channels.
Service
7.0
Ariel stood out as one of the best in customer service.
Location
9.0
The hotel's location is great for exploring the city center, being conveniently close to KökTöbe, Dostyk Mall, and various restaurants within walking distance.
Dining
8.0
The dining experience was superb with a wide variety and varied selection of foods, but some basics like highchairs were lacking.
Facilities
8.0
Facilities were adequate, with amenities such as room service, dry cleaning, laundry, airport shuttle, and shops available to guests.
Stella
United Kingdom,
February
2024
8.2/10
The hotel is situated in a prime location next to the Cable Car for Kok Tobe with easy access to Panfilovskiy Park, the Opera House, and the Independence Monument. It is surrounded by various dining options and shops, offering a great view over the mountain and courteous staff. The rooms are small but cozy, featuring an incredibly comfortable bed and a lovely view of Almaty, but there was a minor delay during check-in. The dining experience is highlighted by a fantastic buffet, although highchairs were lacking. The service is a mix of great hospitality, with standout staff like Ariel, but some staff members lack proper training in tourism.
Rooms
8.0
The room was small but very cozy with an incredibly comfortable bed, excellent air conditioning, a beautiful view of Almaty from the windows, and always clean.
Service
7.0
The service was a mix, with standout staff like Ariel providing great service, but some other staff members were very rude and poorly trained.
Location
9.0
The hotel's location is excellent, being close to major attractions like Kok Tobe, Dostyk Mall, and surrounded by shops and dining options. However, encountered some local rudeness nearby.
Dining
8.0
The dining experience was fantastic, featuring a wide range of tasty food in the buffet. However, the absence of highchairs was surprising.
Facilities
9.0
The facilities were good, with everything needed for a comfortable stay.
Donald
United Kingdom,
January
2024
7.6/10
The hotel offers a mixed experience with cozy rooms but varying sizes and temperatures. The service is exceptional, especially from Karlygash at the reception, yet there is an option for more economical accommodations at the same address. The location is convenient for exploring the area, with easy access to the metro station and skiing facilities nearby. The dining options are decent but not extraordinary.
Rooms
7.0
The rooms, although a bit small and hot, provide a comfortable stay. They may need some updating in terms of size consistency.
Service
9.0
The staff, especially Karlygash and the cleaning team, offer incredibly friendly service with thoughtful gestures like arranging cabs and packing breakfast. The approachable manner enhances the overall experience.
Location
8.0
The location is quite nice, with easy access to the metro station Abay for convenient exploration. It's also a great base for skiing enthusiasts with nearby mountain access through a cableway.
Dining
7.0
The dining experience provides a good variety of dishes that change daily. While not extravagant, the options are satisfactory for a decent meal.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, though improvements in room size consistency could enhance the overall experience.
Harold
United Kingdom,
November
2023
7.6/10
I absolutely loved the cozy room with its incredibly comfortable bed and beautiful view of Almaty, but the noise from the Karaoke above was a major downside. The hotel's location was perfect for exploring Almaty, with excellent restaurants nearby. The dining options were fairly okay, but not outstanding.
Rooms
7.0
The room was small but very cozy with an incredibly comfortable bed and a beautiful view of Almaty from the window.
Service
9.0
The service was great, especially Ariel, who was one of the best I've encountered in all my travels.
Location
9.0
The hotel is in a great location for exploring Almaty and is near excellent restaurants.
Dining
6.0
The dining experience was fairly okay, but not exceptional.
Facilities
7.0
The facilities were satisfactory.
Steve
United Kingdom,
October
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The room I stayed in was on the 19th floor and offered impressive views of the mountain, but it was a bit dated and varied in size. The service was friendly and helpful, though some staff members seemed miserable. The location was gorgeous, right in the center of Almaty, with plenty of nearby restaurants and cafes. The dining experience left much to be desired with very cold and poor quality options, despite some spectacular dishes. Overall, the hotel provided a decent stay with room for improvement.
Rooms
7.0
My room on the 19th floor had impressive mountain views, but it felt a little dated and differed in size.
Service
8.0
The service was friendly and helpful, although some staff members appeared miserable at times.
Location
9.0
The location of the hotel was gorgeous in the heart of Almaty with plenty of nearby dining options.
Dining
5.0
The dining experience had some spectacular dishes, but overall, it was very cold and poor quality.
Facilities
7.0
Beautiful Views
Inconsistent Room Size
Thomas
United Kingdom,
September
2023
6.8/10
The hotel offers marvelous panoramic views of the mountains, but the rooms are a bit worn out and could be noisy due to the karaoke party bar on the top floor that can go on until 5 am. However, opening the window for a pleasant sleep is an option.
Rooms
7.0
The rooms provide marvellous panoramic views of the mountains and feature stand-alone air conditioning that may not be very cold, but opening the window can make for a pleasant sleep despite being a bit worn out.
Service
7.0
The staff is welcoming and very helpful, although there have been instances of price issues during check-in, and the service can be a bit Soviet at times.
Location
9.0
The location is fantastic, situated near Central Park and within walking distance to the historical part of Almaty. It is also very close to the cable car that provides a full vista of the city and easy access to dining and shopping options.
Dining
5.0
The dining experience could be improved with a limited choice of main dishes and the same items served daily.
Facilities
6.0
The facilities are decent, but could use some improvements in the dining options and room conditions.
James
United Kingdom,
August
2023
8.0/10
I had requested a room facing Kok Tobe hill, and luckily enough, the hotel accommodated my preference. The room felt more like a 3-star quality at best. The service during my 2-day stay was excellent and incredibly helpful, with staff having good English skills. The central location near discos and restaurants made it convenient and exciting.
Rooms
6.0
My room, facing Kok Tobe hill, matched my request. It was decent but more akin to a 3-star standard.
Service
9.0
The staff was truly welcoming and always ready to assist. The extra services for late check-out were worth the additional cost.
Location
10.0
The hotel is excellently located near the city's center with easy access to nearby attractions and dining options.
Dining
8.0
I enjoyed a great breakfast spread at the landmark hotel, offering fresh fruits, juices, coffee, and a variety of bread and cheese options.
Facilities
7.0
The hotel had sufficient facilities to cater to various needs during my stay.
Ashley
United States,
August
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. While the rooms needed a good refurbishment due to a double booking issue and a bit of a smelly atmosphere with no plug for electricity in the bathroom, the proximity of the rooms made it convenient for socializing. The location, however, was top-notch for my preferences, being within walking distance of various attractions and key facilities. The service, especially from Ariel, stood out as exceptional despite a few slow moments. The dining experience had its ups and downs, with breakfast being average at best. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms needed a good refurbishment and were a bit smelly with no plug for electricity in the bathroom, due to a double booking issue.
Service
8.0
The service, especially from Ariel, was exceptional with polite and responsive staff, although a bit slow on some issues.
Location
9.0
The hotel's location was ideal, right next to the Cable Car for Kook Tebe and within minutes walk from various attractions, restaurants, and key amenities in the center of Almaty.
Dining
5.0
The dining experience was very average with limited options for breakfast.
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